Beautiful Rugs !!
Jennifer was professional, courteous and followed up throughout the project and with completion.
Jean Paul Assaff
The people at Flooring International are very professional and know what they are doing. We replaced our living room, dining room, and kitchen with hardwood flooring and tile and they did a beautiful job! They made sure every detail was taken care of and cleaned up each day. Very happy. Kathy and Dennis Bouffard
VT -Bouffard, Dennis
Product was great and the customer service was on point!!
Guys were professional, hard workers and did a nice job!
The information from my salesperson as I selected the flooring was excellent. The installlation was quick and easy. The flooring looks great.
Quote process was long and painful and very disorganized. I never thought i would have to beg to get a quote to give my money away. Sales team was ok but unprofessional in many ways. Admin saved the sale from falling through and kept us with this company. The only reason we are glad we did stay was because the installation team were absolutely impecable and the job turned out amazing. Kyle needs to be more organized and make client experience better. He is always too busy and never follows through. He did right in the end but his priority is not the paying customer which is odd. Julian is great guy we enjoyed getting to know him but lacks composure and communication skills. He is frazzled very easily and again disorganized. Krystle was amazing when she worked there and they should be sad to not have her on the team cause if it was not for her we would have gone elsewhere. Again the install team and manager needs the props! Amazing! A++++++
VT- Ashley Hunter
The whole process turned into a nightmare. It was so stressful. Workers actually lied to our faces. It took triple the time it should have, we ended up paying $150 for trim that didn’t look super cheap and bulky that we now have to paint ourselves, the initial attempt at securing the carpet was an absolute joke (tact strip backwards on one section and missing on the other), and we still have damage that we have been now waiting two weeks to be repaired. Such a nightmare. We paid a lot of money for this job and a month and a half later I am wishing I had never heard of this company.
The quality of your products, your professionalism and promptness.
Benjamin Banneker Prep School / Stacy Wilson