Had to make three tips instead of two. Timing was not ideal.
I had to contact sales associate after several weeks of no information about when they were installing.i was told it would take 2 weeks, I called after 6 weeks.
Installation was quick and beautiful.
Provide samples of carpet as promised! Your loss, purchased carpet from another vendor. One month and no samples. Don't make promises you cannot keep.
Friendly, prompt service.
The people I dealt with were honest and friendly and with the flooring i had installed. I will not have to worry about water on the floor.
VT - Irish, Brian
Timeliness of responses on getting information and quotes for projects. However, it understood that things are busy.
VT- Jim Bradley
seams with visible gap adhesive residue on surface near seams debris left on counters, in sink, in tub, in driveway miscommunication about tub removal section of unadhered linoluem near tub damage to new wood threshold scuffs on new wood floor and on wall many of these were addressed after I complained, but for a premium product from a company that claims to value quality, I shouldn't have had a long list of complaints
VT - Lane, Damon
High quality and geat service
Bill was knowlegable, and easy to deal with. He answered or returned my calls quickly and answered my questions satisfactorally. The installers did agood job and I'm satisfied with the carpet. I would use your company again and would recommend you to my friends and family.
S. A. Forte