From the initial contact when we were deciding on flooring for our new home, to installation, and then to add-ons and upgrades, we couldn't be happier. What a great group of folks to work with! Kyle was always quick to respond to our requests and needs. He is a true professional! Joe and Linda
VT - Crosby, Linda
Very professional, timely execution and reasonable prices are the hallmark of this company. They did a great job for our floor and finished the work with great craftsmanship, good quality products and followed up with a satisfaction survey.
Prompt, knowledgeable & courteous service.
You came to our house to assess the project and provide an estimate on a Saturday, which was very convenient for us. The sales rep, Bill, was on time, professional and friendly. The estimate was detailed and there were no surprises after installation. The wood arrived on schedule to season for two weeks. We loved that the installation crew moved the furniture out of the room, tore out and disposed of the existing carpeting, put up moldings, and cleaned everything up. The whole thing was finished in a few hours and looks beautiful!
I really liked that they came promptly for the appointment, took measurements and gave me a quote on the spot. I scheduled the service. The installers were professional and did a wonderful job. I would highly recommend this company.
They have an extensive variety to choose from, and while my installation did not go perfectly, changes were made with smiles and a willingness to please that definitely impressed me. I am completely pleased with the results.
VT - Barningham, Ruth
Awesome service from the moment I met with Kyle in the showroom to discussed my plans for flooring, speaking with Crystal about scheduling the job,right to the installation guys that did a fabulous job with installing and cleaning up afterwards.
VT- Jenny Simkins
Love the tile we picked out at a great price.
VT - Foutz, Peter and Ashley
Brett and Kevin Santor are amazing. Both exemplify what customer service means. Any time you hire a company to come in to your home you run a risk. Having the Floor Coverings International team in my home felt comfortable. They did great work and always cleaned up afterwards. I would recommend them to anyone.
VT- Roz King
Jennifer gave us a wide selection of carpet. Several fit right into our budget. We had a repair to make before the carpet could be installed. I called Jennifer when we had the work completed. She had already ordered the carpet and had it all ready to go. The installers could not have been nicer. They were polite and professional. Even took pictures to make sure the put the furniture back just as it had been. Very nice experience. Will recommend them to anyone looking for floor covering.